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30-Day Satisfaction Guarantee

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30-Day Satisfaction Guarantee

If you don’t love our services within the first 30 days of signing, we will give your file back and you’ll owe us nothing. *

*We’re so confident you’ll love our services, we’re the only injury law firm in this area to offer a no hassle 30-day guarantee. In the first 30 days after you sign an agreement with us, if you are not 100% satisfied with our help, you can have your file back and owe us nothing.

Client Communication Covenant

  • You are more than a case number — we treat every client with respect, honesty, and care.
  • 24-hour response promise — all calls, emails, and messages are returned within one business day.
  • Proactive updates at least every 30 days — even when there’s no new activity, you’ll still hear from us.
  • “No news” is still news — you’ll never be left wondering whether your case is being worked on.
  • Clear, plain-English communication — including short personal videos when helpful to explain complex issues.
  • Technology that supports (not replaces) personal service — secure 24/7 access to your case through our client portal.
  • Honest guidance and hard work — we keep you informed at every step and work tirelessly for the best possible outcome.

Some lawyers will charge you a fee from the very beginning of services if you fire them. We don’t.

Please contact us at 816.400.4878 or email us at [email protected] to learn more.

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